“Positive Deviants” in Volunteerism and Service
TCC Group’s Core Capacity Assessment Tool (CCAT) is a 146-question online survey that measures a nonprofit organization’s effectiveness in relation to four core capacities — leadership, adaptability, management, and technical capacities — as well as organizational culture.
Additionally, the tool helps organizations identify their lifecycle stage and provides a real-time findings report, a prioritized capacity-building plan, and the technology to generate self-selected benchmark reports from a national database of over 1,500 nonprofit organizations.
The volunteer management measure/scale in the CCAT measures specific volunteer management behaviors. It looks at how well an organization does with respect to recruiting, retaining, providing role clarity and direction, developing, valuing, and rewarding volunteers.
