WHAT WORKS: Developing Successful Multigenerational Leadership

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The What Works study examines key factors that build leadership and commitment across generations, and explores related topics that help potential leaders do their best work, identify what constitutes a good workplace, and learn how to retain, support, and promote staff across generations. Today’s workforce is comprised of three generations: Boomers, Gen X, and Millennials. Beyond working together, these cohorts must figure out how to share leadership across the generations, as well. Most organizations have room for improvement. This report offers a unique insight missing from most studies about generations: the importance of relationships and acknowledgement of commonalities to creating a positive work environment. These two forces are often ignored in reports and recommendations about multigenerational workforces; the focus is instead on tolerance between the generations, not on how they can learn to partner with each other towards a common goal. This is a shortsighted approach because it defines the goal short of full acceptance. In contrast, this report provides a very clear roadmap for how to tap into the assets that each generation brings as the way to strengthen your organization and its work, and build towards the ultimate goal of acceptance.

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